Support & contact
How to reach us, what happens to your request and how to report content.
- Getting in touchThe contact form in the app is the fastest way, even without login. What a good request contains.
- Ticket number, status and repliesHow to recognise our reply, how to respond and what happens if we don’t hear from you.
- Reporting unlawful contentInsults, images without consent, illegal offers: the reporting route under the Digital Services Act.
Didn’t find what you need?
Get in touch. The more precisely you describe what happened (device, step, error message), the faster we can help.
The fastest way is the contact form in the app (Support → Help & Contact): it attaches your account and device details automatically.