Let’s Rave
How can we help?
Answers to the most common questions, step by step. If an article doesn’t solve it, contacting us is one click away.
Frequently searched
Topics
Account & login
Sign-in code, two-factor sign-in, profile, email address, location and account deletion.
- Sign-in code not arriving
- Waiting time for a new code
- Forgot your password? There isn’t one
- The recovery key no longer exists
- Changing your email address
Tickets & entry
Ticket missing, QR code, wallet, booking fee, cancellation and refunds.
- Ticket not received or QR code missing
- The QR code at the door
- Ticket in Apple Wallet or Google Wallet
- What does a ticket cost? The booking fee
- Cancelling a ticket or getting a refund
Events, raves & map
Raver map, reminders, confirming or reporting raves, invalid links.
- The raver map
- Event reminders
- Confirming a rave
- Reporting a rave (fake or spam)
- “Rave not found or link invalid”
Notifications
Turning on push, troubleshooting, newsletter and emails from Let’s Rave.
For organizers & collectives
Collectives, guestlist, creating raves, resending or refunding tickets, Stripe and payouts.
- Creating a collective
- Joining a collective
- Managing the guestlist
- Resending a ticket
- Refunding a ticket
Support & contact
How to reach us, what happens to your request and how to report content.
Privacy & legal
What we store, data export, withdrawal, legal notice.
Didn’t find what you need?
Get in touch. The more precisely you describe what happened (device, step, error message), the faster we can help.
The fastest way is the contact form in the app (Support → Help & Contact): it attaches your account and device details automatically.