Provider

Let’s Rave is operated by Jan Solga (sole proprietor), Kettelerstraße 42, 48147 Münster, Germany. The full legal notice with all mandatory details is in the app under Legal notice and at lets-rave.com/legal-notice.

One address for everything: contact@lets-rave.com

contact@lets-rave.com is

  • the general contact address,
  • the contact point under the Digital Services Act for users and authorities (German and English),
  • the privacy contact for access, export and deletion,
  • the address for withdrawal declarations.

We don’t publish any other contact address. You can also reach us through the contact form in the app (Support → Help & Contact).

Where emails come from

Automated emails, such as sign-in code, tickets and support replies, come from no-reply@send.lets-rave.com. Replies to support emails go to the support inbox, replies to system emails such as the sign-in code or notifications to contact@lets-rave.com.

Languages

We reply in German and English.

Not part of Let’s Rave

The merch shop at shop.lets-rave.com is a separate offering with its own terms. Questions about orders there are answered by the shop.

Didn’t find what you need?

Get in touch. The more precisely you describe what happened (device, step, error message), the faster we can help.

The fastest way is the contact form in the app (Support → Help & Contact): it attaches your account and device details automatically.