Account & login
Sign-in code, two-factor sign-in, profile, email address, location and account deletion.
- Sign-in code not arrivingTo sign in, Let’s Rave emails you a six-digit code. What to do when it doesn’t show up or is rejected.
- Waiting time for a new codeWhy you don’t get a second sign-in code right away, how long you wait and why the first code stays valid.
- Forgot your password? There isn’t oneLet’s Rave no longer uses passwords. You sign in with your email address and a code from the email.
- The recovery key no longer existsChats are no longer end-to-end encrypted. That’s why you no longer need a recovery key.
- Changing your email addressEnter the new address in your profile and confirm it with two codes – one sent to your current address, one to the new one.
- Editing your profileAvatar, username, artist profile, and what to do when saving fails.
- Deleting your account or exporting your dataDeletion and export right in the app, the contact route as a fallback, and what has to be kept by law.
- Changing location and radiusHow Let’s Rave determines your location, how to set postcode and radius, and what location sharing means for friends.
Didn’t find what you need?
Get in touch. The more precisely you describe what happened (device, step, error message), the faster we can help.
The fastest way is the contact form in the app (Support → Help & Contact): it attaches your account and device details automatically.