For organizers & collectives
Collectives, guestlist, creating raves, resending or refunding tickets, Stripe and payouts.
- Creating a collectiveAn artist profile is required. Then invite members, assign roles, chat with your collective.
- Joining a collectiveAccept the invitation in the app, or create an account with the code from the invitation email.
- Managing the guestlistAdd guests, send tickets automatically, check entries and fix mistakes cleanly.
- Resending a ticketTo the stored address, or with a new address as a new ticket, and why the old one is then invalid.
- Refunding a ticketAs an organization admin you refund in the app, in full including the booking fee or partially.
- Setting up Stripe and payoutsNo ticket sales without a Stripe account. How onboarding works and when the money reaches you.
- Editing a rave and managing imagesChange name, description, date, address, genres, and add images once the rave is saved.
- Private rave and direct linkOnly people with the link see the rave. With expiry date, view limit and the option to revoke links.
- Cancelling a raveChoose a reason, optionally add a note. The rave is no longer shown publicly and guests learn why.
- Deleting a ravePermanent, including all images. For announced raves, cancelling is usually the better choice.
- Connecting Instagram, Facebook and SpotifyWhat the connections do, how to set them up and what to do after a password change.
Didn’t find what you need?
Get in touch. The more precisely you describe what happened (device, step, error message), the faster we can help.
The fastest way is the contact form in the app (Support → Help & Contact): it attaches your account and device details automatically.